Privacy Policy

1. Introduction Welcome to CrossFit BS7. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (https://www.crossfitbs7.co.uk), interact with our social media advertisements (including Facebook and Instagram), or provide us with your details, and tells you about your privacy rights and how the law protects you.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller CrossFit BS7 is the data controller and is responsible for your personal data (collectively referred to as "we", "us" or "our" in this privacy policy).

Contact Details:

  • Name: CrossFit BS7

  • Email address: info@crossfitbs7.com

  • Postal address: 21B Merton Road, Bishopston, Bristol, BS7 8TL

  • Telephone number: 07780 461060

3. The Data We Collect About You When you interact with our website or our Facebook/Instagram Lead Ads, we may collect, use, store, and transfer different kinds of personal data about you, including:

  • Identity Data: First name, last name.

  • Contact Data: Email address, telephone number, and postal address.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and location (collected via cookies and Facebook Pixels).

4. How We Use Your Data (And Why) We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To Contact You: If you submit your details via our website or through a Facebook/Instagram Lead Advert, we will use the contact details you supplied (e.g., your phone number or email) to contact you regarding your enquiry, to book your introductory session, or to provide information about our memberships.

    • Legal Basis: Your Consent (when you submit a lead form) and/or necessary for our legitimate interests (to grow our business and respond to enquiries).

  • For Marketing Purposes: We may use your Identity and Contact Data to send you updates, promotional offers, and news about CrossFit BS7.

    • Legal Basis: Your Consent. You have the right to withdraw consent to marketing at any time by contacting us or clicking the "unsubscribe" link in our emails.

  • For Facebook Advertising: We use Meta (Facebook) Pixels and tracking tools on our website to measure the effectiveness of our advertising, to create custom audiences, and to show you relevant advertisements on Facebook and Instagram.

5. Disclosures of Your Personal Data We do not sell your personal data to third parties. However, we may share your data with trusted third parties to help us run our business, including:

  • Service Providers: IT and system administration providers, CRM systems, and email marketing platforms.

  • Advertising Partners: Meta Platforms Ireland Limited (Facebook and Instagram) to help us deliver targeted ads and track conversion rates.

  • Professional Advisers: Including lawyers, bankers, auditors, and insurers based in the UK.

6. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. Access to your personal data is limited to those employees, agents, and contractors who have a business need to know.

7. Data Retention We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. If you submit a lead form via Facebook but do not join the gym, we will typically delete your contact details within 12 months unless you ask us to keep you on our mailing list.

8. Your Legal Rights Under the UK GDPR, you have rights in relation to your personal data, including the right to:

  • Request access to your personal data.

  • Request correction of the personal data that we hold about you.

  • Request erasure of your personal data (the "right to be forgotten").

  • Object to processing of your personal data, especially for direct marketing purposes.

  • Request restriction of processing of your personal data.

  • Request the transfer of your personal data to you or to a third party.

  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at info@crossfitbs7.com.

9. Changes to the Privacy Policy We keep our privacy policy under regular review. This version was last updated on [Insert Date].

10. Complaints You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.